What makes the penny drop?
This question has been part of an ongoing conversation I have with my friend Howard. This question has been bugging us for a long time now. Why is it that some people take 3 weeks to get it and some people take 3 years? One of the things we keep coming back to is that a serious dose of negative reinforcement moves people off dead centre. They then come around or they go away to sulk. Either way they have to make a choice.
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